Customer-Centric
E-Commerce Strategy

At Ingold, we develop tailored e-commerce strategies that are aligned with the specific needs of your target audience. By gaining deep insights into your customers' preferences and requirements, we gather valuable information that plays a crucial role in shaping your online platform, ensuring an optimal user experience. Our strategies incorporate the perspectives of all relevant market players to create a comprehensive, holistic, and user-friendly e-commerce approach.

Customer-Centric
E-Commerce Strategy

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Internal Dynamics
and Process Integration

Our holistic approach also considers your internal business processes. We integrate the needs of your internal teams into our strategic planning. This includes everything from product data management to order processing and customer support, ensuring efficient internal coordination and smooth operations.

Internal Dynamics
and Process Integration

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Unlocking
Growth Potential

Our goal is not just to establish your online business successfully but to continuously optimise and expand it. We work alongside you to explore and leverage growth opportunities, from entering international markets to enhancing your online marketing performance.

Unlocking
Growth Potential

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Strategic Vision and Concept Planning

We develop a comprehensive strategic plan that includes critical recommendations for your online shop project. Our focus is on understanding and meeting the needs of your customers and suppliers, ensuring effective collaboration and long-term strengthening of your e-commerce model.

As part of our strategy and concept development, we establish the fundamental building blocks for your successful project, whether it involves launching a new online shop or relaunching an existing one. We concentrate on defining clear goals, formulating precise requirements, and clarifying your project vision. This process includes:

Goal Definition and
Market Understanding

We work to gain a deep understanding of your business goals and the specific characteristics of your target audience, including business relationships like B2C or B2B.

Goal Definition and
Market Understanding

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Focusing on
Website Infrastructure

We determine the key features for your shop, with a particular emphasis on responsive and user-friendly design.

Focusing on
Website Infrastructure

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Competitor Analysis and
Differentiation

By analysing your competitors, we develop unique selling points and identify current industry trends.

Competitor Analysis and
Differentiation

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Defining Layout Vision
and Design Elements

We create a compelling and inspiring vision for your online shop's design that resonates with both you and your customers.

Defining Layout Vision
and Design Elements

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Provision of
Comprehensive Services

We offer a range of additional services, from maintenance and support to SEO services, as well as the integration of relevant systems and software solutions such as ERP and Office 365.

Provision of
Comprehensive Services

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Professional Support

E-Commerce Consulting and Ongoing Assistance

Our approach extends beyond the development and launch of your platform. We provide continuous support and consulting to consistently optimise the performance of your online shop. Our consulting services cover all phases of collaboration, from the initial analysis to the development and implementation of tailored strategies.

Success Stories and Long-Term Partnerships

Our portfolio demonstrates our expertise across various e-commerce projects, from optimising existing online shops to building new digital sales channels. We ensure seamless integration of your systems, clear structuring of your product catalogues, and the development of innovative frontend concepts.

Partner with Ingold for Your Digital Future

Choose Ingold as your trusted partner for the long-term digital success of your business. We will guide you from the initial concept through to the ongoing evolution of your e-commerce presence.

Discover the possibilities of digital commerce with us and lay the foundation for a successful future in e-commerce.

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